Refunds and returns
I love to see my books find new homes, but if you aren’t happy for any reason, please contact us and we’ll do our best to help.
If you would like to place a special order, please visit: How to order.
Out-of-stock items
When books run out, they are printed on-demand and take up to 3 business days to print and approximately 1-7 business days to ship via UPS ground. Special orders may experience additional delays as they will have to be shipped to the author to be signed.
Cancellations
Please cancel orders within 1 business day, or the books may have already been shipped.
Returns
If you bought a book through a third party, please contact them first.
If you bought your book here within the last 30 days, I probably signed it, which makes it worthless to another person. That being said, if you really didn’t enjoy the book, I will still refund your order minus the cost of shipping. I will ask you to destroy the book and provide photographic evidence.
If the book is not signed, not damaged and not read, I will either ask you to return the book, or to destroy the book and provide photographic evidence. Though sad, destroying the book saves time and money and prevents damaged books from being resold. If you are concerned about who will pay the postage, I suggest you order an unsigned book from your favorite bookstore.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We can’t guarantee that we will receive your returned item. We will then notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and credit will be returned via your original method of payment.
Sale item refunds
Only regular-priced items may be refunded. Sale items cannot be refunded.
Gift item refunds
Only the original purchaser of an item is entitled to a refund.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.